Pinpoint – the specialist Trace and Access company

I am very pleased with the service provided by Pinpoint Trace and Access. They took time to explain their role and how they go about their work and the report they provide following their assessment. I have no hesitation in recommending them.

Very slick process from start to finish from quote to date & time of arrival right through to detection of leak and resolving the issue.

Pinpoint have been the most professional company I have ever had the pleasure of working for me. Communication was excellent from beginning to end & even after the job was finished. I feel I must bring attention to one individual in particular & that is their engineer George whose skill & intuition to find the leak was exemplary. I cannot thank the whole team enough. Thank you.

I contacted Pinpoint in connection with my boiler which was frequently losing pressure due to a leak our plumber could not detect. The service and attention I received from Pinpoint was very impressive and gave me full confidence they knew their sector. I was given transparent and very informative advice from Rob, a technician (who was actually going to attend my property) on the service offered and procedure as well thorough advice from Narinder on the billing process and dealing with my insurer (if required). I actually found the leak before using the physical trace service (despite booking them to attend) however, if I am unfortunate enough to require such services again, I wouldn’t bother looking elsewhere. Stand out service, response times and advice - from my experience, I would highly recommend them. Thanks so much to everyone at Pinpoint, much appreciated and a great job!

George arrived on time and located the leak in our central heating system. He accessed the leak under our bathroom floor, repaired the leaking pipe and replaced the floorboard and flooring. Extremely pleasant and knowledgeable engineer. Would certainly recommend. Also Narinder at the head office was in touch throughout. Very efficient, friendly and reassuring.

I called Pinpoint in to trace an elusive underfloor central heating leak. Two lads arrived spot on time and began straight away. They found the leak within 40 mins, removed a floor tile, repaired the pipe and tidied up ready to leave within 3hrs. I cannot praise their work highly enough, would recommend Pinpoint to anyone in the same position.

Extremely pleased with the service provided by both the Narinder in the office and George who came and found the leak which was under a concrete floor. He repaired the leak and then made good the floor which he had had to drill up. He left no mess and was very friendly and cheerful. Highly recommended .