Book an appointment now: 0333 577 3822
Trace and access company
Helping your house feel like home again
Non invasive trace and access leak detection
We're not keen on mess either
Water leak repair and insurance claim
Sit back...we can take care of everything
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Pinpoint – the specialist Trace and Access company

Hello, we’re Pinpoint and we’re the Trace and Access experts. We use the latest water leak detection technology to quickly pinpoint the source of your water leak.

Our fast response service means we can often visit your home within 24 hours (subject to availability), locate the source of your water leak and prepare the necessary documentation – ready to be forwarded to your insurance company.

What’s more, we also provide water leak repair, water extraction and water damage repair services. Call our friendly team on 0333 577 3822 or book an appointment online to see how we can help.

Mr T Rowe
Leicester
"Thank you to you and your team for your work. You were prompt, polite and found the cause of the leak very quickly".

Book an appointment

Call us on 0333 577 3822 or book an appointment below.
Rapid Response Service
Our experienced team of specialists can often visit your home within 24 hours - getting things back on track as quickly as possible.
State of the Art Technology
We use the latest technology, allowing us to detect leaks that other companies can't - accurately pinpointing the source your water leak.
Non Invasive Leak Detection
Our methods include the use of non-invasive technologies, allowing us to locate the source of your leak, whilst minimising damage to your home.
Insurance Compatible Reporting
Our experts will produce a full written report, detailing the source of your leak. This can then be forwarded to your insurance company.
No Hidden Costs
The cost of Trace and Access is fixed at £425 (or £525 in certain areas) ex VAT. You can reclaim this from your insurer if you have this cover included in your policy.
The Complete Solution
We also offer optional leak repair, water extraction and water damage repair services - one call could be all it takes.
1079

Leaks Detected

1023

Happy Clients

22

Team Members

24

Hours Average Response

Common questions and answers

Answers to some of the common questions our clients often ask us.

What is ‘Trace and Access’?

Trace and Access is a type of cover on a home insurance policy. It covers the detection and exposing of a water leak.

If you suspect a leak and have this cover, your insurer will often recommend that you engage with a specialist like Pinpoint.

Does Trace and Access include the repair of the water leak?

Trace and Access does not typically include the repair of the water leak, or the repairing of damage caused by the leaking water.

However we do offer an optional water leak repair service! Please note that this is not part of the fee mentioned above. For more information on what may be covered see this article.

Will my home suffer any additional damage?

The process normally involves ‘exposing’ the leak so it can then be repaired, so some damage is inevitable.

However we use the latest technology to locate your leak, minimising the damage caused to your home by the process. Most insurance policies include the repair of the damage done by this process.

Can you repair my home?

We offer an additional water damage repair service to quickly and professionally restore your home.

Our team have many years experience in restoring homes after water damage. Please note that this is not included in the fee mentioned above.

Book an appointment